Privacy Policy
Last updated:
Srozelonzel ("we", "our", "us") is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with srozelonzel.world or contact us regarding custom fabric accessories.
Information We Collect
When you use our contact form or communicate with us about custom bag and pouch orders, we may collect the following information:
- Your name and email address
- Details about your custom fabric accessory project (product type, quantities, design preferences)
- Shipping address and billing information for order fulfilment
- Technical data such as IP address, browser type, and pages visited (via cookies)
How We Use Your Information
We use the personal data you provide solely to:
- Respond to inquiries about custom bag, pouch, or fabric accessory orders
- Process and fulfil your product orders and manage production schedules
- Send order confirmations, shipping notifications, and follow-up communications
- Improve our website and service quality based on aggregate usage data
Legal Bases for Processing (GDPR)
Where the EU General Data Protection Regulation (GDPR) or similar laws apply, we rely on the following legal bases to process your personal data:
- Performance of a contract — to respond to your requests, prepare quotes, and produce and deliver custom fabric accessories you order from us.
- Legitimate interests — to operate, secure, and improve srozelonzel.world, maintain business records, and communicate with you about ongoing projects where your interests and fundamental rights do not override those interests.
- Compliance with legal obligations — to meet accounting, tax, and other regulatory requirements under applicable US and international laws.
- Consent — where required for certain types of communications or optional analytics and marketing cookies. You may withdraw your consent at any time by contacting us or by adjusting your cookie preferences.
Information Sharing and Disclosure
Srozelonzel does not sell or rent your personal information to third parties. We may share data with trusted service providers strictly for the purposes described below, and only to the extent necessary for them to perform services on our behalf:
- Shipping and logistics partners that deliver your finished products.
- Payment and accounting providers that help us process invoices and maintain financial records.
- IT and hosting providers that operate srozelonzel.world and related infrastructure.
- Analytics and advertising partners that help us understand website usage and the effectiveness of our marketing, where permitted by law and, where required, based on your consent.
These partners are contractually required to protect your information and use it only for the specified purposes. We may also disclose information if required to do so by law, in response to valid legal requests, or to protect our rights, safety, or property.
Third-Party Services
Depending on how you interact with our website, certain third-party services may process your data on our behalf:
- Google Ads conversion tracking — to measure the effectiveness of our online advertising campaigns and understand how visitors reach our site.
- Google Ads remarketing — to show relevant ads to visitors who have previously interacted with srozelonzel.world, where permitted by your cookie and advertising preferences.
- Google Analytics — to collect aggregated, pseudonymized statistics about how visitors use our pages so we can improve site content and navigation.
- Google Maps API — to display interactive maps (for example, on our contact page), which may process your IP address and location-related data as described in Google’s own policies.
For more details about how these services use cookies and similar technologies, please refer to our Cookies Policy and the respective privacy policies of Google and other providers.
Data Security
We implement reasonable technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While no system can be guaranteed to be completely secure, we limit access to personal information to personnel and providers who need it to perform their duties.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. In particular:
- Order and billing records are typically kept for up to five years to comply with accounting, tax, and warranty requirements.
- Correspondence related to custom projects may be retained for a reasonable period to support follow-up orders or resolve issues.
- Analytics data is generally stored in aggregated or pseudonymized form and retained according to the settings of the relevant analytics tools.
When data is no longer needed, we take steps to delete or anonymize it in a secure manner.
Your Rights and Choices
You have the right to request access to, correction of, or deletion of your personal data held by Srozelonzel, subject to certain legal limitations. In some regions, you may also have the right to:
- Object to or request restriction of certain types of processing, including direct marketing.
- Request portability of data you have provided to us in a structured, commonly used, and machine-readable format.
- Withdraw consent at any time where processing is based on your consent (for example, optional marketing communications or non-essential cookies).
- Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
To exercise these rights or update your preferences, please contact us using the details in the “Contact” section below. We may ask you to provide information to verify your identity before fulfilling certain requests.
International Data Transfers
Srozelonzel is based in the United States and primarily processes data in the US. If you access our website from outside the United States, your information may be transferred to and stored on servers located in the US or other jurisdictions that may have different data protection laws than your country of residence. Where required by law, we take steps to ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.
Children’s Privacy
Our website and services are intended for business customers and adults. We do not knowingly collect personal information from children under the age of 16. If you believe that a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete such information.
Cookies
We use cookies and similar technologies to improve website functionality, remember your preferences, analyze traffic, and, where enabled, support advertising and analytics tools such as Google Ads and Google Analytics. For full details, including the types of cookies we use and how you can manage your preferences, please review our Cookies Policy.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.
Contact
If you have questions about this Privacy Policy, contact us at:
Srozelonzel
170 Green Bay Rd, Thiensville, WI 53092, United States
Phone: +1 (414) 272-5942